AI Agents Knowledge Base Guide

Adding to the Multiverse Knowledge Base with Metaverse-Specific Information

Learn How to Prepare Documents for Your Multiverse AI Agents and Contribute to the Collective Knowledge Base

Get ready to shape the intelligence of every AI Agent across the entire Multiverse by uploading public information about your organization or company to your metaverse! This information will become part of a global knowledge base that all AI Agents can access and utilize across the entire app. Initially, you’ll see the impact in the website AI Chat, with integration into in-world agents within Multiverse coming soon.

Overview

What you can upload: Public-facing information about your organization or company that you're happy to make available to all users in the Multiverse.

Document format: For best results, use a Markdown (.md) document. PDF and Word files are also accepted.

Quantity: Users can upload multiple documents, provided the total does not exceed the metaverse's file storage limit, which is visible in the drive browser on the Knowledge Base page (see the screenshot).

Limitations

Currently, we do not support:

  • Uploading private or member-only information.

  • Images, graphs, etc., upload text documents only.

Document Guidelines

All information must be placed in the text documents, formatted using Markdown. Preparing this document can be done manually or with the help of an AI prompt we have provided below. When you're ready, upload the document to your Metaverse at the “Knowledge Base” tab on multiverseonline.io (see the screenshot).

Markdown Formatting Requirements

Your document should include the following:

  • Title: Marked with a single # at the top.

  • URL (if relevant): Include a web address that the system can reference.

  • Date (optional): State the date the document was created or last updated.

  • Chunks: Divide the body of the document into sections, each with a header marked by ###.

    • Each chunk should be no less than 150 words and more than 350 words, excluding punctuation and special characters.

  • Other markdown syntax elements: visit the markdown cheatsheet — https://www.markdownguide.org/cheat-sheet/ 

Pro Tips for Structuring Chunks

Use these chunk types to organize your document clearly:

  • ### Features

  • ### Questions and Answers

  • ### Processes – Overview

  • ### Processes – Detailed Steps

  • ### Tips and Additional Info

Avoid:

  • Unnecessary horizontal lines (---) within chunks, as these may be misinterpreted as headers.

  • Multiple line breaks within a chunk, which may also confuse the parser.

Created on 14 May 2025

How to Convert to .md Format Using Google Docs

  1. Write or paste your text into Google Docs.

  2. Go to File → Download → Markdown (.md).

    (see the screenshot)

Upload the .md file under the Knowledge Base tab at multiverseonline.io.

Formatting Support with AI

You can write your content freely, then use the AI prompt below to automatically format it into Markdown. While this process is effective, always manually review the output before uploading.


AI Prompt for Chunking and Formatting the Text

Use this GPT to convert your file into a Multiverse Chunked Document ready for AI Agents to use: 

Multiverse Knowledge Base File Converter.